Privacy Integrity at Our Firm

We acknowledge the critical importance of protecting the privacy of our website's visitors. This policy, alongside our terms of use and any other related documents, describes our data handling processes. By engaging with our website, you are agreeing to the terms of how we collect, use, and safeguard your personal data. Please read this policy carefully to fully understand our practices regarding your personal information and how we treat it.

(1) Your personal information

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
• Financial Data includes payment card details.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
• Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

(2) Data Collection and Its Use

We will only use your personal information in the following ways:

• when it is necessary for our legitimate interests:
  • to enable us to supply you with the products and services and information that you have requested
  • to help us in the development of, and to improve our products and services
  • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
  • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
  • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
  • to ensure that content from our website is presented in the most effective manner for you and your computer
  • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
  • to maintain our website and ensure network and information security
  • to prevent and detect fraud and other criminal offences
• as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
• where you have agreed to this for specified, explicit and legitimate purposes; or
• where this is necessary for legal obligations which apply to us.

Marketing

We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.

Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.

Market research

If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

(3) Third-party Site Engagement

We may share your data including email addresses with other data processors to provide targeted advertising. For users with a Premium membership sponsored through an organisation we will not share your data for advertising purposes. We also use analytical tools which in some cases may see your personal data such as IP addresses.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Please remember that whenever you disclose personal information online, that information can be collected and used by others. By posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties as a result.

We may also disclose your personal information to companies within our group company.

(4) Personal Data Retention Policy

Proactive Security and Data Protection

We implement stringent security measures to safeguard your personal information. These measures are designed to protect against loss, theft, unauthorized access, and other potential threats. Your data is password-protected, accessible only to you and authorized personnel, enhancing the security of your personal information.

(5) Links to Outside Websites

This site occasionally includes links to third-party websites, controlled and maintained by others. These links are provided for your convenience and do not constitute an endorsement of the content or privacy practices of these sites. We have not reviewed these third-party sites and do not claim any responsibility for the content or accuracy of these sites. Accessing these sites through links on our site is done at your own risk, and you should read their privacy policies before submitting any personal information.

(6) Extra Details

Consent and Acceptance of Terms

By using our Site, you consent to our data practices as outlined in our Privacy Policy and agree to our Terms of Use. If you do not accept these terms, please refrain from using our Site.